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EngageBay Overview

EngageBay is a comprehensive marketing, sales & support CRM. It assists in acquiring, nurturing, engaging & converting leads. Integrate customer journeys with conversation trackers to review all interactions. Capture useful data with responsive forms & web pop-ups. Design creative landing pages to target specific audiences with themed optimisation. Benefit from the preformatted email templates, ready at your disposal. Deploy email-based promotional offers via broadcasts, gauge reading & click metrics for better delivery. Automate funnels to maximise customer engagement. Channelise ROI via boosting click-through rates & increase your subscriptions. Sequenced emails with triggered actions augment targeting visitors at the right time: hit the sweet spot.

Introduction to EngageBay | CRM, Email Marketing, Sales, Landing Pages, & More

Furthermore, automation of tasks such as syncing intersystem data & routine events such as canceling subscriptions helps you to save time. Manage social media posts & monitor customer activity levels to ensure your rankings remain intact. Live site messaging to share updates or just initiate a conversation to make yourself heard. Guide customers & send personalised messages which incorporate evoking media & layouts for maximal impact. Customise SMS alerts for customers, according to demographics for recognition.

Engagebay Plans & Pricing
Engagebay Plans & Pricing

Apply filters to create marketing workflows based on customer actions, be it cart abandonment, pending transactions, refills, etc. Deliver intelligent live push notifications, drive & direct traffic to desired site locations. What’s more, bypass spam filters to ensure that your message gets across to the intended recipient. Utilise powerful analytical data & statistical reports to reinforce guided campaigns. Finally, video marketing templates add the finishing touch by adding an interactive audiovisual element to your site.

engagebay
engagebay

Clearly, there’s much to discuss when it comes to Engagebay, however, what are the problems associated with this software? Well, firstly, despite the assurance of a simple drag & drop protocol for templates, unfortunately very few options are available & actually support this. Some users have experienced difficulty in uploading videos for their landing pages. Furthermore, the need to purchase additional credits for email features in the pro plan seems counterintuitive. So there you have it: a marketing automation package sporting many features of which some however don’t quite function the way they should. You could always try their free plan & sample their features for yourself and then make an informed decision.

EngageBay Reviews: Grow Your Sales and Revenues Faster Than Ever

EngageBay Features

  • AB Testing
  • Account Alerts
  • Account Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Audience Targeting
  • Auto-Responders

EngageBay Plans & Pricing in 2023

Available on: Free Trial, Subscription
  • Starting Price: $8.99 /month

  • Pricing Module:

    0


  • Trial Days: 14

Alternatives of EngageBay

EngageBay Reviews

3/5

Overall rating
Excellent
2
Very good
0
Average
2
Poor
0
Terrible
0

Value for money

3

Features

3

Ease of use

3

Customer support

3

Likelihood to Recommend

3/10

Anaiah

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

5/10

EngageBay is Fantastic

EngageBay is an amazing CRM software that has revolutionized our customer engagement. It's intuitive and user-friendly interface allows us to easily manage our customer relationships. The customer support is also top-notch and always available to help. The reporting features are great and provide us with valuable insights. Overall, I'm very impressed with EngageBay and highly recommend it.

Pro

Intuitive interface, user-friendly, great customer support, valuable reporting features

Cons

None



Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

/10

Not Impressed with EngageBay

EngageBay is not the most user-friendly CRM I have ever used. The interface is clunky and slow and the customer support is non-existent. I had a lot of trouble getting the email automation feature to work properly and ended up having to get a third-party service to do the job. Pros: It's relatively inexpensive, I guess. Cons: Poor customer service, unintuitive interface. Name: Jaden, Rating: 3

Pro

Cons


Reece

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Disappointing experience with EngageBay

I recently tried EngageBay and I was disappointed with their customer service. The feature set is limited and the UI is outdated. I had to wait for hours to get a response from their support team. I wouldn't recommend this tool to anyone.

Pro

Cons

Limited feature set, Outdated UI, Poor customer service


Haley

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

5/10

EngageBay - Fantastic Tool

EngageBay is a great CRM tool. It's easy to use and has great features.

Pro

User friendly, Affordable, Feature rich

Cons

None


Jasmine

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Disappointing Experience With EngageBay

EngageBay's customer support is terrible. I've been waiting for a response for weeks. The interface is also clunky and slow. I wouldn't recommend this software to anyone.

Pro

Cons

Poor customer support, clunky interface

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3 /5

Overall rating
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Very good
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Average
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Poor
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Terrible
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Value for money

3

Features

3

Ease of use

3

Customer support

3

Likelihood to Recommend

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3 /5

Overall rating
Excellent
2
Very good
0
Average
2
Poor
0
Terrible
1

Value for money

3

Features

3

Ease of use

3

Customer support

3

Likelihood to Recommend

4

3 /5

Overall rating
Excellent
4
Very good
0
Average
2
Poor
0
Terrible
0

Value for money

3

Features

3

Ease of use

3

Customer support

3

Likelihood to Recommend

3
Key Feature
1000+ iStock photosremoveremovecheck
A/B testing of email & landing pagesremovecheckremove
AB Testingcheckremoveremove
Account Alertscheckremoveremove
Account Managementcheckremoveremove
Alerts / Escalationcheckremoveremove
Alerts/Notificationscheckremoveremove
Analyticsremovecheckremove
Analytics/ROI Trackingcheckremoveremove
Appointment Managementcheckremoveremove
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