Freshworks CRM Sales Tracking/Sales Management Software, CRM Software Visit Freshworks CRM Website Write Your Review Overview Features Pricing Alternatives Reviews Freshworks CRM Overview Freshworks CRM is an AI-powered chatbot service that seeks to delight customers with its ingenuity. Put simply, it achieves this by utilising an AI platform that assesses consumer intent & applies the following tactics: Harvesting growth engines to improve sales & marketing opportunities Replicating this with intelligence & pattern analysis to engage audiences Synergistic workflow with other apps, such as Google Calendar to organise yourself Bring Your Own Bot: an innovative feature to encourage & promote campaigns based on a custom-built bot to be directly connected to messenger cum email apps for niche sales Innovative IQ to ascertain customer conversations & EQ using NLP to capture keywords With the positive also comes some negative aspects. Apparently, according to user reports, the mobile-designed apps are virtually inoperable. This is unfortunately compounded by a similar issue with service: frequent downtime, dysfunctional coded AI algorithms & inaccurate analysis report data. Finally, customer support is rated negatively in a surprising significant proportion of cases involving troubled users. Therefore, Freshworks CRM has tried to revolutionise the conventional approach to AI-based chatbot services. Whilst they do succeed so much that the product has many featured capabilities, it becomes self-limiting with poor practical delivery of such services. This appears to dominate the good points by a measurable extent. Should these be resolved, this package can certainly reach heights in terms of offering powerful tools to drive a business. Freshworks CRM Features 360° customer viewAction-oriented follow upsActivity timelineAdvanced lead scoringAppointments, tasks and notesAssign phone numbersAuto lead assignmentAuto profile enrichmentAutomatically log callsBehavior-based segmentationAutomationBulk actionsCustomized reportsOpen & click notificationsPersonalized welcome and voicemail messagesPipeline dashboardPreview reportsMobile integrationLead scoringIn-depth customer insightsWebsite and in-app trackingEntire conversation historyTasks & appointmentsTeam segmentationTerritory reportsVisual sales pipelineDeal status, at a glanceCustom views Pricing Available on: Free Trail, Subscription Starting Price: ₹2,599/ month Trail Days: 21 Alternatives of Freshworks CRM 1CRM Alternatives Podium Alternatives AllClients Alternatives Octopus CRM Alternatives Daylite Alternatives Cydec Alternatives
Freshworks CRM Overview Freshworks CRM is an AI-powered chatbot service that seeks to delight customers with its ingenuity. Put simply, it achieves this by utilising an AI platform that assesses consumer intent & applies the following tactics: Harvesting growth engines to improve sales & marketing opportunities Replicating this with intelligence & pattern analysis to engage audiences Synergistic workflow with other apps, such as Google Calendar to organise yourself Bring Your Own Bot: an innovative feature to encourage & promote campaigns based on a custom-built bot to be directly connected to messenger cum email apps for niche sales Innovative IQ to ascertain customer conversations & EQ using NLP to capture keywords With the positive also comes some negative aspects. Apparently, according to user reports, the mobile-designed apps are virtually inoperable. This is unfortunately compounded by a similar issue with service: frequent downtime, dysfunctional coded AI algorithms & inaccurate analysis report data. Finally, customer support is rated negatively in a surprising significant proportion of cases involving troubled users. Therefore, Freshworks CRM has tried to revolutionise the conventional approach to AI-based chatbot services. Whilst they do succeed so much that the product has many featured capabilities, it becomes self-limiting with poor practical delivery of such services. This appears to dominate the good points by a measurable extent. Should these be resolved, this package can certainly reach heights in terms of offering powerful tools to drive a business. Freshworks CRM Features 360° customer viewAction-oriented follow upsActivity timelineAdvanced lead scoringAppointments, tasks and notesAssign phone numbersAuto lead assignmentAuto profile enrichmentAutomatically log callsBehavior-based segmentationAutomationBulk actionsCustomized reportsOpen & click notificationsPersonalized welcome and voicemail messagesPipeline dashboardPreview reportsMobile integrationLead scoringIn-depth customer insightsWebsite and in-app trackingEntire conversation historyTasks & appointmentsTeam segmentationTerritory reportsVisual sales pipelineDeal status, at a glanceCustom views
Alternatives of Freshworks CRM 1CRM Alternatives Podium Alternatives AllClients Alternatives Octopus CRM Alternatives Daylite Alternatives Cydec Alternatives