1CRM Overview
Named to be one of the best (no pun intended!), 1CRM is essentially what it says it is: a CRM solution for all your enterprise requirements. Collaborate with your various teams, create & implement lead forms, apply e-commerce integrations & much more! Add portals to connect with customers & schedule appointments. Promote engagement & lead conversions. Opt for either cloud service or on-premise deployment for maximal control over your site distribution as well as access. Benefit from order, project & service management including timesheets, expense reports, invoicing & everything financially related. Being specifically designed & optimised for WordPress, use various plugins, browse the knowledge base & share quote cum subscription details with clients.
Marketing automation, omnichannel campaigns, web forms, tracking & lead scoring ensure that you’re on track to build your empire. With mobile apps, content design, customer interaction & subscriptions/registrations, there are a lot of scopes here. Exchange documentation & check the progress of orders with customers for improved transparency. Deploy shortcodes to save time & protect customer data with the centralised database, boosting retention. With the professional outlay, flexible approach & low maintenance costs, what’s there not to like? Workflows on the pro plans also offer landing page builders with templates, custom dashboards, A/B testing to hone protocols, social media monitoring & organise contacts to unify all these important processes. The result: their product Lead Guerrilla revitalises your campaigns instantly.
With all this praise also comes some doubt, such as occasional random logouts & a cluttered interface. Overall though, 1CRM still remains a fairly reliable & comprehensive package to serve your CRM needs.
1CRM Features
- Create custom invoices at the office or on-the-go!
- Available as On Premise Software or Cloud-Hosted Service
- Extensive Customization Features
- Project & Resource Management
- iPhone App Store and Android Google Play Store Apps
- Management reporting for Employee Activity tracking
- Change Log/Audit trail – standard feature
- Automated notifications Included as standard in all Editions
- Automatic reminders Included as standard in all Editions
- Calendar management Included as standard in all Editions
- PDF Form Designer for company colours and layout on all PDFs
- Advanced Reporting: Charts can be aded to Dashboards
- Discounts (fixed or percentage) as well as Price Books
- HR, Employee Timesheets, Expense Reports
- Schedule Reports: Send to copy list each day/week/month
- Serial number tracking in shipping/receiving, Invoices
- Workflow automation is a standard feature in all Editions
- Mobile alerts via iOS and Android notification systems
- Knowledge base module included: convert cases to KB articles
- Manage the progress of your projects
- Bug tracking Included as standard in all Editions
- Full Roles & Teams Access Control management
- Projects, booked hours, timesheets, Gantt charts
- Roles and Teams are used for full Access Control Management
- Manage multiple projects all from a single CRM
1CRM Plans & Pricing in 2024
Available on: Free Trial, Subscription- Starting Price: $13/month
- Pricing Module:
30-day free trial, no credit card required.
1CRM has Four pricing options:
- Startup : $13 per month (annual billing) or $15 per month (monthly billing)
- Startup+ : $20 per month (annual billing) or $23 per month (monthly billing)
- Professional: $29 per month (annual billing) or $33 per month (monthly billing)
- Enterprise: $34 per month (annual billing) or $39 per month (monthly billing)
- Trial Days: 30
Alternatives of 1CRM
1CRM Reviews
3/5
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3Features
3Ease of use
3Customer support
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Excellent CRM Software
1CRM is an excellent CRM software which helps me to store and organize my customer data and contacts. It is easy to use and provides great features like automated workflow, task management, and reporting. It is also highly cost-effective and I have been able to save a lot of time and money with this software. Pros: Easy to use, cost-effective, great features. Cons: None. Rating: 5/5
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A Great CRM Solution
1CRM is a great CRM solution for businesses of any size. It's easy to set up and use, and it's great for tracking customer information. Its features include lead management, customer service, and sales automation. It's also great for keeping track of customer communications and activities. The customer service is top-notch, and the support team is always available to help. I've been using 1CRM for a few months now and it's been a great experience. The pricing is also very reasonable. Highly recommended!
Pro
Easy to set up, great customer service, reasonable pricing
Cons
None so far
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Excellent CRM Tool
1CRM is an excellent CRM tool that offers great features like automation and integration. It is user friendly and very efficient.
Pro
Easy to use, Automation, Integration
Cons
None
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Frequently Asked Questions
1CRM is a customer relationship management software that enables businesses to create long-lasting, personalized and productive relationships with their customers. With our CRM solution, any business will be able to: keep in touch with clients on social media and other avenues of contact; establish trusting relations; share insights and reports; measure performance against objectives and goals.
1CRM is used as a customer relationship management tool. Businesses can use 1CRM to communicate with their customers from all over the world, and keep track of what they buy, when they bought it, and how much they paid.
Yes, it is completely free to try and use 1CRM. You can try out the software for 30 days before deciding if you would like to keep going with it or not.
1CRM is a CRM solution designed for small to medium-sized businesses. Unlike some of the other solutions in this industry, 1CRM is priced fairly and provides a no-cost trial so you can get started without any commitments.
Compare with Top Alternatives
| 1CRM | Freshworks CRM | Podium | |
|---|---|---|---|
| Pricing |
Starting from $13/monthFree:
Trail Days:
Free: Free Trial: One Time Licensing: Subscription: |
Starting from ₹2,599/ monthFree:
Trail Days:
Free: Free Trial: One Time Licensing: Subscription: |
Starting from CustomFree:
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| User Reviews | 3 /5Overall ratingValue for money 3Features 3Ease of use 3Customer support 3Likelihood to Recommend 3 |
3 /5Overall ratingValue for money 3Features 3Ease of use 3Customer support 3Likelihood to Recommend 3 |
4 /5Overall ratingValue for money 4Features 4Ease of use 4Customer support 4Likelihood to Recommend 4 |
| Key Feature | |||
| 360 Degree Feedback |  | |  |
| 360° customer view | | | |
| ACH Payment Processing | | | |
| Action-oriented follow ups | | | |
| Activity Dashboard | | | |
| Activity timeline | | | |
| Advanced Reporting: Charts can be aded to Dashboards | | | |
| Advanced lead scoring | | | |
| Appointments, tasks and notes | | | |
| Assign phone numbers | | | |
| Compare with all features | |||
