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Broadly Overview

Broadly is an online customer review solution designed to potentiate your digital presence. Stand out from the crowd to attract attention, engage & convert leads into customers. With their convenient single-click review system, entice your customers to leave reviews with a quick automated process. Enquire about their experience via a branded email or text & simplify the entire framework across the board on virtually any review site. Follow up on live feedback re customer journeys & gain instant insights into their preferences as well as concerns. This way, any issues can be promptly addressed, promoting internal workings & fulfilling their requirements.

Monitoring

SEO optimised stream to automatically publish reviews directly on your site. Own your brand with their patent-pending code & display your 4 & 5-star reviews from the major sites. Enrich your SEO & updates to improve visibility yielded upon searches. Reporting & insights with intelligible data cum stats augment your customer relationships. Track your growth with weekly alerts, personal feedback & recommendations. Omnichannel dashboard to monitor progress location-wise over periods. Team scorecard to analyse interactions by your team & recognise plus award great employee performance.

Progress Tracking

Multiple integrations ease feedback by syncing with existing software, be it CMS, accounting cum invoicing software, marketing tools & scheduling platforms. Benefit from the versatile & flexible options. Their dedicated support team offers customised success methodologies, quarterly business reviews & same-day phone service.

With only a few minor niggles, such as specific feature glitches not updating or a lack of area-specific notification, Broadly still remains a valuable reputation management package of choice.

Broadly Features

  • Activity Dashboard
  • Campaign management
  • Communication Management
  • Customer Activity Tracking
  • Customer History
  • Customizable Branding
  • Dashboard
  • Design management
  • Email Management
  • Employee Reward Programs
  • Feedback Management
  • Monitoring
  • Negative Feedback Management
  • Progress Tracking
  • Ratings / Reviews
  • Reporting & Statistics
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • SEO Management
  • SMS Messaging
  • Sentiment Analysis
  • Social Sharing
  • Strategic Planning
  • Surveys & Feedback
  • Third Party Integrations
  • Website integration

Broadly Plans & Pricing

Available on: Free Trial, Subscription
  • Starting Price: Custom

  • Pricing Module:
    Broadly provides custom pricing for their software.

  • Trial Days: 60

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Key Feature
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Campaign managementcheckcheckremove
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