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Broadly Overview

Broadly is an online customer review solution designed to potentiate your digital presence. Stand out from the crowd to attract attention, engage & convert leads into customers. With their convenient single-click review system, entice your customers to leave reviews with a quick automated process. Enquire about their experience via a branded email or text & simplify the entire framework across the board on virtually any review site. Follow up on live feedback re customer journeys & gain instant insights into their preferences as well as concerns. This way, any issues can be promptly addressed, promoting internal workings & fulfilling their requirements.

Monitoring

SEO optimised stream to automatically publish reviews directly on your site. Own your brand with their patent-pending code & display your 4 & 5-star reviews from the major sites. Enrich your SEO & updates to improve visibility yielded upon searches. Reporting & insights with intelligible data cum stats augment your customer relationships. Track your growth with weekly alerts, personal feedback & recommendations. Omnichannel dashboard to monitor progress location-wise over periods. Team scorecard to analyse interactions by your team & recognise plus award great employee performance.

Progress Tracking

Multiple integrations ease feedback by syncing with existing software, be it CMS, accounting cum invoicing software, marketing tools & scheduling platforms. Benefit from the versatile & flexible options. Their dedicated support team offers customised success methodologies, quarterly business reviews & same-day phone service.

With only a few minor niggles, such as specific feature glitches not updating or a lack of area-specific notification, Broadly still remains a valuable reputation management package of choice.

Broadly Features

  • Activity Dashboard
  • Campaign management
  • Communication Management
  • Customer Activity Tracking
  • Customer History
  • Customizable Branding
  • Dashboard
  • Design management
  • Email Management
  • Employee Reward Programs
  • Feedback Management
  • Monitoring
  • Negative Feedback Management
  • Progress Tracking
  • Ratings / Reviews
  • Reporting & Statistics
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • SEO Management
  • SMS Messaging
  • Sentiment Analysis
  • Social Sharing
  • Strategic Planning
  • Surveys & Feedback
  • Third Party Integrations
  • Website integration

Broadly Plans & Pricing in 2022

Available on: Free Trial, Subscription
  • Starting Price: Custom

  • Pricing Module:
    Broadly provides custom pricing for their software.

  • Trial Days: 60

Frequently Asked Questions

Broadly is an online review and reputation management tool that helps small service-providing businesses improve their online reputation, increase reviews, and attract new customers. Our solution helps local businesses build their online presence, and enhance search rank through SEO.

Broadly's online review tool helps businesses to (1) get real-time feedback, (2) use a follow-up process, and (3) address any issues immediately.

No, Broadly is not free to use.

Broadly is for anyone looking to find a quality business locally. Whether you're a customer trying to find the best plumber in town, or a restaurant owner who needs their air conditioner repaired, Broadly will help you find professionals you never knew about before.

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Pricing
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Starting from $399.00 /month

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Key Feature
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