Reviews.io Overview
Also known as Reviews.co.uk, Reviews.io is an innovative approach to harnessing the potential of customer reviews. As the name suggests, empower yourself with your user feedback to promote your brand. Their affordable omnichannel strategy can do wonders for procuring, polishing & satisfying reviewers. Forge a reliable network of verified listings to uphold your ratings. Broadcast & reply to reviews to control reputation management by highlighting the best reviews & distributing them. Integrate this practice within the social media framework to substantiate your positive online presence. Increase visibility with accelerated CTRs & invitations to your site. Engage, connect, convert & retain visitors.
Approach video platforms & inculcate these with ads to intensify the effect of reviews. Merchant metrics enable e-commerce opportunities to arise directly from good reviews. CRM & SEO capabilities allow data pools to be targeted & subsequently establish contact with who needs your attention. Tap customers via SMS campaigns for a personalised journey. Assure competitiveness within your market by keeping up with trends using the rival analytical tools available. Don’t lose touch!
However, a lack of social media platform integrations & high pricing structures can make Reviews.io an expensive handful. Considering that they don’t even cater to all the publication channels that we have out there, their pricey nature is clearly a setback. For this economical viability reason alone, I’d have to give this one a miss (in all honesty).
I am a digital marketer and SEO content writer at Cloudfindr.
Reviews.io Features
- 360 Degree Feedback
- Activity Dashboard
- Activity tracking
- Alerts/Notifications
- Campaign management
- Chat/Messaging
- Commenting/Notes
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Email Invitations & Reminders
- Engagement Tracking
- Feedback Management
- Ratings / Reviews
- Real time analytics
- Real time data
- Real Time Notifications
- Reminders
- Review Badge Management
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- SMS Messaging
- Scheduled / Automated Reports
- Sentiment Analysis
- Social Promotion
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Third Party Integrations
Reviews.io Plans & Pricing in 2023
Available on: Free Trial, Subscription- Starting Price: $29.00/month
- Pricing Module:
Small Business: $29.00/month
Growing Business: $89.00/month
Enterprise: $159.00/month
No hidden costs, no long-term contracts. - Trial Days: 14
Alternatives of Reviews.io
Reviews.io Reviews
2/5
Overall ratingValue for money
2Features
2Ease of use
2Customer support
2Likelihood to Recommend
Rating breakdown
Value for money
Features
Ease of use
Customer support
Likelihood to Recommend
Disappointing Experience
I was very disappointed with Reviews.io. Their customer service was terrible and I found the interface to be very confusing. The website was difficult to navigate and the search functionality was not very helpful. I was also frustrated with the lack of customization options. I had to settle for a template that was not suitable for my needs. Overall, a very dissatisfying experience.
Pro
Cons
Terrible customer service, Confusing interface, Lack of customization options
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Rating breakdown
Value for money
Features
Ease of use
Customer support
Likelihood to Recommend
Not Impressed with Reviews.io
I recently tried out Reviews.io and was quite disappointed with the results. The interface was clunky and difficult to use, and the customer service was unhelpful. The features were also limited and it was difficult to find what I was looking for. Overall, I wouldn't recommend this service to anyone.
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Highly Recommended
Reviews.io is a great platform for businesses to get customer feedback. It is very easy to set up and use, and the customer support is excellent. I have been using it for a while now and have been really impressed with the helpful insights it provides. It's also great that you can customize the questions to get the most relevant responses. Highly recommended!
Pro
Easy to set up and use, customer support is excellent, helpful insights, customizable questions
Cons
None so far
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Rating breakdown
Value for money
Features
Ease of use
Customer support
Likelihood to Recommend
Not as Helpful as Expected
I recently tried Reviews.io but found it to be not as helpful as I had expected. The features were not as comprehensive as I had hoped, and the user interface was quite clunky. I wouldn't recommend it.
Pro
None
Cons
Lack of features, clunky UI
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Frequently Asked Questions
Reviews.io is a review collection tool for companies to collect merchant (company) & product reviews from genuine customers, then share these on Google. We provide companies with insightful feedback on themselves as a company and the products that they offer.
Reviews.io is used to help solicit reviews from customers and get ratings for the company. Customers are more likely to provide a review if they have been sent an invitation from the company, and getting more reviews means that your company will appear higher on Google and Bing.
No, it has no free version.
Reviews.io is for eCommerce brands and retailers that want to get an idea of how many people are leaving their reviews on ecommerce websites such as Amazon and Walmart.
Compare with Top Alternatives
| Reviews.io | Broadly | Referrizer | |
|---|---|---|---|
| Pricing |
Starting from $29.00/monthFree:
Trail Days:
Free: Free Trial: One Time Licensing: Subscription: |
Starting from CustomFree:
Trail Days:
Free: Free Trial: One Time Licensing: Subscription: |
Starting from $399.00 /monthFree:
Trail Days:
Free: Free Trial: One Time Licensing: Subscription: |
| User Reviews | 2 /5Overall ratingValue for money 2Features 2Ease of use 2Customer support 2Likelihood to Recommend 2 |
3 /5Overall ratingValue for money 3Features 3Ease of use 3Customer support 3Likelihood to Recommend 3 |
3 /5Overall ratingValue for money 3Features 3Ease of use 3Customer support 3Likelihood to Recommend 3 |
| Key Feature | |||
| 360 Degree Feedback |  |  | |
| Activity Dashboard | | | |
| Activity tracking | | | |
| Alerts/Notifications | | | |
| Campaign management | | | |
| Chat/Messaging | | | |
| Commenting/Notes | | | |
| Communication Management | | | |
| Contact database | | | |
| Customer Activity Tracking | | | |
| Compare with all features | |||
