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Acquire Overview

Acquire is a chatbot AI-based platform that allows users to appeal & well yes, acquire new customers via interactive chat-based correspondence. The aim as always is to reduce customer resolution & response TAT, boost sales volumes, offer round-the-clock support & generate leads. We’ve heard this before, so what’s new on offer here then? Well, let’s find out!

Reporting/Analytics

Acquire prides itself on the common industry standards of seamless human intervention transition during live conversations as the need may arise. Furthermore, coding knowledge to program the bots isn’t required, which is another plus. However, these are already existent. Where acquire.io really excels is the layer it adds to these practices, for instance:

• Easier integration of this along with other apps to deliver the great customer experience
• Optimise performance by supplementing with common queries, track engagement & resolution to analyse overall
• Knowledgebase is accessible via ‘mix & match’ bots & using webhooks, NLP plus triggers to induce an invigorating as well as personalised customer experience
• Conversation design also augments the aforesaid to ensure the relevant provision of live responses, thereby improving efficiency
• Cobrowsing, VoIP call & unified view capabilities to work alongside customers to ensure swift resolutions

co-browsing

Then again, acquire.io does have its fair share of flaws – just have a look:

• Live chat is costly, especially in comparison to other competitors within the same domain
• There’s no gratis trial available

I say fair share of problems, as these two issues could be quite repulsive for prospective users, especially for small businesses or even individuals. Nevertheless, acquire.io does offer some really intuitive features which could potentially offset the initial investment by boosting your business. Essentially, it’s a matter of trying it out for yourself – at a cost of course!

live chat

Acquire Features

  • Activity Dashboard
  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Transfers
  • Video Chat
  • Visitor Targeting
  • AB Testing
  • Auto-Responders
  • Call Center Management
  • Call Recording
  • Canned Responses
  • Chat/Messaging
  • Communication Management
  • Customer Database
  • Customer Engagement
  • Customizable Branding
  • Data Visualization
  • Email Management
  • Feedback Management
  • File Sharing/Transfer
  • Geotargeting
  • Knowledge Base Management
  • Live chat
  • Mobile Access
  • Multi-channel communication
  • Performance Metrics
  • Proactive Chat
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Remote Access/Control
  • Reporting/Analytics
  • SMS Messaging
  • SSL Security
  • Screen Sharing
  • Self Service Portal
  • Social media integration
  • Surveys & Feedback
  • Third Party Integrations
  • Two-Way Audio & Video
  • Video support
  • Virtual Assistant
  • Visual Analytics
  • Website Visitor Tracking

Acquire Plans & Pricing in 2022

Available on: Free Trial, Subscription
  • Starting Price: $90.00/ month

  • Pricing Module:
    The pricing for Acquire starts at $90.00 per month. Acquire has 2 different plans:



      • Teams at $90.00 per month.

      • Professional at $120.00 per month.




    Acquire also offers a custom plan based on the customer's request.

  • Trial Days: 14

Frequently Asked Questions

Acquire.io is a easy to use, complete and integrated live chat platform that includes latest features like customer profile management, text chat with screen sharing, chatbots, co-browsing capabilities, and video and voice call functionality.

The most commonly-used features of Acquire are live chat and video calling. These features are used to provide customer service support for business customers, including enterprise teams. They also help to increase conversions on websites by having a more natural conversation with the website visitors.

There is no free trial available as of April 2020 update.

Online business, banking sector, healthcare sector, and various business owners that want to engage with online customers.

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