View Plans & Pricing

Drift Overview

Welcome to the digital world (or should I say universe) of Drift. Drift is a pioneering conversational marketing platform, deploying online strategies to assist businesses. Perplexed? Allow me to delve in further & explain.

The concept of virtual assistance has been evolving & lately has become in-demand. This is, unfortunately, owing to the global lockdown, courtesy of Covid-19. Being such a sought-after tool, let\’s find out what this company has to offer…

Website Engagement Metrics & Performance

Drift appeals to the audiovisual senses. For those who prefer solely reading & writing, they offer chatbots, as well as email: nothing unheard of there. However, where they really appear to excel in the video & automation elements. This has truly entered the field of virtual reality. Exciting!

Applying artificial intelligence in an artistic manner to design a bespoke & niche chat response system is their innovation. This approach not only saves time & boosts efficiency, however, caters to a truly immersive round-the-clock service for clients. It\’s brilliant & opens many opportunities for continuous marketing. Such practices can boost revenue & drive business.

chatbot

Furthermore, live video conversations add a personal element to conferencing. This is great for establishing rapport remotely. The scope is vast & promising.

Now, browsing through their website is interesting. It yields a mixed response. Whilst the aforementioned is excellent in terms of product quality, their presentation of suchlike is unfortunately not en par.

The site interface tends to be somewhat sluggish in response to accessing links. Advertising their own products is often met with an annoying chatbox every time you express an interest in something. Their main strength is the content included & some material in their resources section.

AI chatbot

Hence, overall, a mixed bag of things here. Drift appears to enthusiastically promote their unique product framework, decorated with jovial language. However, the implementation to showcase this is a little disappointing & underwhelming, candidly speaking. Nevertheless, they show promising potential in what is the future of online business marketing.

Drift Features

  • @mentions
  • Live chat
  • Real-time notifications
  • Visitor profiles
  • Chat transfer
  • Typing indicators
  • Custom conversation tags
  • Chat statuses
  • Chat filtering
  • Private notes
  • Saved replies
  • Customizable Branding
  • Email capture
  • Multi-language widget
  • Hours & availability management
  • Away messages
  • Email follow-up
  • Conversation history
  • In-app messaging
  • Custom triggers
  • Slider messages
  • Full-page takeovers
  • In-app surveys
  • Chat bot
  • Conversation routing

Drift Plans & Pricing in 2022

Available on: Free, Free Trial, Subscription
  • Starting Price: $600/month

  • Pricing Module:

    Free, Premium, Enterprise, and Drift for Startups plans available.


  • Trial Days: 14 days

Drift Reviews

5/5

Overall rating
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
0

Value for money

5

Features

5

Ease of use

5

Customer support

5

Likelihood to Recommend

10/10

Kavya VijayKumar
2022-06-14 12:35:20

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

10/10

Drift is an all-in-one platform

I have a side-hustle consultancy, and needed a way for my website visitors to get in touch. This was a really simple, free solution.

Pro

Really simple setup, haven\'t had to touch a thing since implementing it.

Cons

Having to switch between the app and the browser for different functionality - either have it all in app or dont.

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User Reviews

5 /5

Overall rating
Excellent
1
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Average
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Terrible
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Value for money

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Features

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Ease of use

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Customer support

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Likelihood to Recommend

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Overall rating
Excellent
1
Very good
0
Average
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Poor
0
Terrible
0

Value for money

5

Features

5

Ease of use

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Customer support

5

Likelihood to Recommend

10
Key Feature
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