View Plans & Pricing

VerticalResponse Overview

Vertical Response is an email marketing tool aimed at multi device support to display on various clients. Compatible with various integrations, this package offers a myriad of powerful as well as useful features including:

• Preconfigured templates to augment your appeal with modifiable graphics & layouts
• Responsive customisation of content blocks to create engaging material
• Marketing automation ensures that customers are pursued to drive conversion rates
• Autoresponders & sequential triggered or drip fed event campaign series boost CTRs
• Compare, personalise & customise variables using data driven analytical intelligence
• Activity monitoring & reporting gauges the effectiveness of strategies, via A/B link testing
• Landing pages inculcate optimised delivery of information to activate CTAs
• Test kits check for all parameters prior to sending, whilst surveys ensure better profiling
• Various other features include popups, form builders, contact management, editing, scheduling, accessible cloud publishing, preference centres, developer APIs, high delivery rates, PAYG pricing structure options & stellar customer service

There are a few downsides to this though. Let’s start with the functionality, which can be niggly at times. Simple object moving can be a pain, whilst poor service only compounds the problem. Given the automation requirements for email marketing, their patchy framework does create an unfriendly user interface. These operability concerns cast doubts over the viability of VerticalResponse. My advice is to enrol on their 2 month free (yes 60 days!) trial & see how it goes. Then, you’ll be able to make an informed decision accordingly.

VerticalResponse Features

  • AB Testing
  • Archiving & retention
  • Auto-Responders
  • Campaign Analytics
  • Campaign management
  • Campaign planning
  • CAN SPAM Compliance
  • Customer Surveys
  • Data Recovery
  • Email marketing

VerticalResponse Plans & Pricing in 2024

Available on: Free
  • Starting Price: $11.00 /month

  • Pricing Module:
    Up to 300 contacts, send up to 4000 emails per month Basic: starting at $11/month Pro: starting at $16/month Pro+: starting at $196/month Discounts for Non-Profits

  • Trial Days: 60 days

VerticalResponse Reviews

3/5

Overall rating
Excellent
4
Very good
0
Average
3
Poor
0
Terrible
0

Value for money

3

Features

3

Ease of use

3

Customer support

3

Likelihood to Recommend

3/10

Tara

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

5/10

Excellent Email Marketing Platform

VerticalResponse is a great email marketing platform for small businesses. It is easy to use with a user-friendly interface. I especially like the ability to create automated campaigns and track performance. It is a great tool for reaching customers with timely and relevant messages.

Pro

User-friendly interface, Automated campaigns, Track performance

Cons

None


Ethan

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

5/10

Excellent Email Marketing Service

VerticalResponse is a great email marketing service. It's easy to use and the customer service is top-notch. Highly recommend!

Pro

Easy to use, good customer service

Cons

None


Kiran

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

5/10

Excellent Email Marketing Tool

VerticalResponse is an excellent email marketing tool. It is easy to use and has great features like customizable templates, A/B testing, and analytics. I highly recommend it!

Pro

User friendly, customizable templates, A/B testing, analytics

Cons

None


Miles

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Not Impressed with VerticalResponse

I recently tried out the VerticalResponse service and was not impressed. The features are limited, and the customer service is terrible. I found it difficult to navigate the user interface and had to wait a long time for help from customer service. I wouldn't recommend this service to anyone. Namely, I found the pricing to be too high for the features offered.

Pro

None

Cons

Limited features, poor customer service, difficult to navigate user interface, pricing too high



Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

/10

Pro

Cons


Arya

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Disappointing experience with VerticalResponse

I recently tried VerticalResponse for my business needs and I must say that I am not at all pleased with the service. The user interface is not intuitive and the features are limited. It took me a long time to figure out how to use the service and even then I couldn't use it properly. The customer service is also not very helpful and I ended up wasting a lot of time before I could get my work done. Overall, I would not recommend VerticalResponse to anyone.

Pro

Cons

User interface not intuitive, Limited features, Poor customer service


Riley

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Not Satisfied with VerticalResponse

I've been using VerticalResponse for a few weeks now and I'm not satisfied with it. The dashboard is confusing and cluttered. Customer service is slow to respond and the email templates are limited and unattractive. I wouldn't recommend this to anyone.

Pro

None

Cons

Confusing dashboard, slow customer service, limited templates


Dylan

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

5/10

Impressive Email Marketing Tool

I recently started using VerticalResponse for my email marketing needs and I have to say that I'm impressed. It's an incredibly user-friendly platform that makes it easy to create and send out professional-looking emails. It also offers lots of helpful features, such as the ability to segment contacts into different lists, track email campaigns, and automate emails. Overall, I'm really happy with VerticalResponse and would definitely recommend it to anyone looking for a reliable email marketing tool.

Pro

User-friendly, lots of helpful features, great automation options

Cons

None so far



Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

/10

Pro

Cons

Compare with Top Alternatives

VerticalResponse Notice: Undefined variable: aa in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/cldfndr/content-single-app.php on line 1051
colspan=2>
Notice: Undefined variable: cmptitle in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/cldfndr/content-single-app.php on line 1051
Pricing
Starting from $11.00 /month

Free: remove

Trail Days: check

Free:remove

Free Trial:remove

One Time Licensing:remove

Subscription:remove

Starting from
Notice: Undefined variable: cmpid in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/cldfndr/content-single-app.php on line 1110

Free: remove

Trail Days:
Notice: Undefined variable: cmpid in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/cldfndr/content-single-app.php on line 1126
remove


Notice: Undefined variable: cmpid in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/cldfndr/content-single-app.php on line 1146

Free:remove

Free Trial:remove

One Time Licensing:remove

Subscription:remove

User Reviews
Notice: Undefined variable: aa in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/cldfndr/content-single-app.php on line 1397
3>Key Feature