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Verloop Overview

Looking for a comprehensive yet innovative automated chat solution? Well, Verloop may interest you with its structured approach to serving & selling to customers. It follows 3 dedicated channels: support, acquires & engage. With a focus on efficiency & security (such as GDPR), it makes perfect sense to opt for this as your next virtual companion. Just wait, there is more in store for you as a user too:

report & analytics

• Faster AI delivery for quick responses
• Omnipresent integration across endless platforms
• Continuously available dashboard analytics, coupled with accurate reports
• Enhance brand building buying experiences with conversion tools

integration

Sounds great, doesn’t it? Well, it is until one doesn’t stumble across the following issues;

• Some users feel that despite the marketed analytics, they are still not quite up to the expected industry mark
• Timely installation (but considered worthwhile too)
• Certain basic features such as full automation & email marketing are surprisingly absent
• An extension of this is that they lack any mobile app
• No option to remove their own branding unless one elects their dearest package

chat

Given the aforesaid, Verloop tries to impress with its zesty-themed enthusiasm towards reinventing the chatbot service with something unique. The issue arises when expecting standard functions or availability, not to mention infrastructure. Ironically, this is where it fails to deliver, let alone impress.

Verloop Features

  • Activity Dashboard
  • AI/Machine Learning
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • Auto-Responders
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Communication Management
  • Contextual Guidance
  • Customer Database
  • Customer Service Analytics
  • Customizable Branding
  • Dashboard
  • Data Visualization
  • File sharing
  • Geotargeting
  • Group Messaging
  • Human Handover
  • Intent Recognition
  • Lead Qualification
  • Mobile Access
  • Multi-channel communication
  • Multi-Channel Data Collection
  • Negative Feedback Management
  • Performance Metrics
  • Proactive Chat
  • Real time monitoring
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Reporting/Analytics
  • SMS Messaging
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Transcripts/Chat History
  • Virtual Assistant
  • Live chat system
  • Text Message

Verloop Plans & Pricing in 2022

Available on: Free, Free Trial, Subscription
  • Starting Price: $69.00/month

  • Pricing Module:
    The pricing for Verloop starts at $69.00 per month. Verloop has 2 different plans:



      • Business at $69.00 per month (Billed monthly) and  $49.00 per month (Billed yearly).

      • Enterprise at $699.00 per month (Billed monthly) $699.00 per month (Billed yearly)).




    Verloop also offers a Free Plan with limited features.

Verloop Reviews

5/5

Overall rating
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
0

Value for money

5

Features

5

Ease of use

5

Customer support

5

Likelihood to Recommend

8/10

Ashish Kumar
2022-06-30 08:17:15

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

8/10

Verloop.io is building the operating system for customer support

Chat automation for our website has improved our customer service efforts since we implemented Verloop.

Pro

Awsome bot ease to use no-nonsense UI create and run your bot for a chat in 5 minutes

Cons

not connected with any mobile app so mobility issues are there support is slow

Frequently Asked Questions

Verloop is the operating system for customer support. Verloop helps brands scale their support, reduce operational expenses and gain complete visibility over various aspects of customer interactions, including customer sentiment and all employee engagement metrics.

Verloop is used for a wide range of purposes including customer relationship management, sales and marketing automation, business intelligence, and more.

Yes, it has a free version.

Verloop is an excellent option for businesses to create a support platform that lets their customers contact them directly and provides personalised, contextual customer service. We offer a free trial so you can try it out and see what Verloop can do for your business.

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