Verloop Overview
Looking for a comprehensive yet innovative automated chat solution? Well, Verloop may interest you with its structured approach to serving & selling to customers. It follows 3 dedicated channels: support, acquires & engage. With a focus on efficiency & security (such as GDPR), it makes perfect sense to opt for this as your next virtual companion. Just wait, there is more in store for you as a user too:
• Faster AI delivery for quick responses
• Omnipresent integration across endless platforms
• Continuously available dashboard analytics, coupled with accurate reports
• Enhance brand building buying experiences with conversion tools
Sounds great, doesn’t it? Well, it is until one doesn’t stumble across the following issues;
• Some users feel that despite the marketed analytics, they are still not quite up to the expected industry mark
• Timely installation (but considered worthwhile too)
• Certain basic features such as full automation & email marketing are surprisingly absent
• An extension of this is that they lack any mobile app
• No option to remove their own branding unless one elects their dearest package
Given the aforesaid, Verloop tries to impress with its zesty-themed enthusiasm towards reinventing the chatbot service with something unique. The issue arises when expecting standard functions or availability, not to mention infrastructure. Ironically, this is where it fails to deliver, let alone impress.
I am a digital marketer and SEO content writer at Cloudfindr.
Verloop Features
- Activity Dashboard
- AI/Machine Learning
- Alerts / Escalation
- Alerts/Notifications
- Appointment Scheduling
- Auto-Responders
- Canned Responses
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Contextual Guidance
- Customer Database
- Customer Service Analytics
- Customizable Branding
- Dashboard
- Data Visualization
- File sharing
- Geotargeting
- Group Messaging
- Human Handover
- Intent Recognition
- Lead Qualification
- Mobile Access
- Multi-channel communication
- Multi-Channel Data Collection
- Negative Feedback Management
- Performance Metrics
- Proactive Chat
- Real time monitoring
- Real Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- SMS Messaging
- Survey/Poll Management
- Surveys & Feedback
- Third Party Integrations
- Transcripts/Chat History
- Virtual Assistant
- Live chat system
- Text Message
Verloop Plans & Pricing in 2024
Available on: Free, Free Trial, Subscription- Starting Price: $69.00/month
- Pricing Module:
The pricing for Verloop starts at $69.00 per month. Verloop has 2 different plans:
- Business at $69.00 per month (Billed monthly) and $49.00 per month (Billed yearly).
- Enterprise at $699.00 per month (Billed monthly) $699.00 per month (Billed yearly)).
Verloop also offers a Free Plan with limited features.
Verloop Reviews
3/5
Overall ratingValue for money
3Features
3Ease of use
3Customer support
3Likelihood to Recommend
2022-06-30 08:17:15
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Ease of use
Customer support
Likelihood to Recommend
Verloop.io is building the operating system for customer support
Chat automation for our website has improved our customer service efforts since we implemented Verloop.
Pro
Awsome bot ease to use no-nonsense UI create and run your bot for a chat in 5 minutes
Cons
not connected with any mobile app so mobility issues are there support is slow
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Verloop - A Great Platform
I recently started using Verloop and I have to say that I'm really impressed with the platform. It has a great user interface and it is easy to use. I especially like the automated conversation feature which helps me to quickly respond to customer queries. It also has a great analytics dashboard which helps me to track customer conversations and identify areas of improvement. Verloop is definitely an amazing tool that I would highly recommend.
Pro
User friendly, Automated Conversation, Analytics Dashboard
Cons
None
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Verloop - A Must Have Tool
Verloop is an amazing tool that helps streamline customer support. It's easy to use and has an intuitive interface. I love that it integrates with many third-party apps. It's definitely worth trying out!
Pro
Intuitive interface, Integrates with third-party apps
Cons
None so far
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Disappointing Experience with Verloop
Verloop's customer service is really slow and unhelpful. The interface is not user-friendly and the features are limited. I'm not impressed.
Pro
Cons
Slow customer service, Unhelpful, Limited features
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Verloop: The Best Chatbot Platform
Verloop is an amazing chatbot platform that I recently discovered. It is incredibly easy to use and allows you to quickly create and deploy a chatbot. The user interface is clean and intuitive and the customer support is excellent. I have been able to create a chatbot in minutes and it has been working flawlessly. The AI capabilities are also great, allowing you to create a chatbot that is able to handle complex conversations. The analytics dashboard is also very useful, allowing me to track the performance of my chatbot. Overall, Verloop is an amazing chatbot platform that I highly recommend.
Pro
Easy to use, AI capabilities, Analytics dashboard
Cons
None
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Disappointing Experience with Verloop
I recently tried Verloop, hoping for a great customer service experience. Unfortunately, I was left disappointed. The customer service agents were slow to respond, and often provided inaccurate information. Additionally, the interface was clunky and difficult to navigate. All in all, I would not recommend Verloop.
Pro
None
Cons
Slow response, inaccurate information, difficult interface
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Verloop - Disappointing Experience
Verloop's customer service is terrible. The interface is confusing and the support is unhelpful. I wouldn't recommend this product.
Pro
Cons
Terrible customer service, Confusing interface, Unhelpful support
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Not Impressed With Verloop
I recently tried out Verloop and was not impressed. The user interface was confusing and the customer service was unhelpful. I also found the features to be limited and not very useful. The only positive I can think of is that the price was reasonable. Overall, I would not recommend this product.
Pro
Reasonable Price
Cons
Confusing Interface, Limited Features, Unhelpful Customer Service
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An Excellent Communication Tool
Verloop is an excellent communication tool for businesses. It is easy to use, intuitive and has a great user interface. The customer service is also top-notch and always available to help. I highly recommend Verloop to any business looking to improve their customer communication.
Pro
Easy to use, intuitive, great user interface, excellent customer service
Cons
None
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Disappointing Experience with Verloop
I was very disappointed with Verloop's customer service. The response time was extremely slow and the customer service representative was not very helpful. The product also had a few glitches that were not addressed properly. Overall, I would not recommend Verloop to anyone.
Pro
None
Cons
Slow customer service, glitches in product
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Great Customer Service Tool
Verloop is an amazing customer service tool that has helped my business grow. It's simple to use and the customer service team loves it. It's easy to set up and use, and the customer service team can quickly respond to customer inquiries. The AI-driven chatbot is also really helpful in providing automated responses to customers. It's also great that it integrates with multiple platforms, so it's easy to keep track of customer interactions. I highly recommend Verloop to anyone looking for a great customer service tool.
Pro
Easy to use, AI-driven chatbot, Integrates with multiple platforms
Cons
None
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Pro
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Frequently Asked Questions
Verloop is the operating system for customer support. Verloop helps brands scale their support, reduce operational expenses and gain complete visibility over various aspects of customer interactions, including customer sentiment and all employee engagement metrics.
Verloop is used for a wide range of purposes including customer relationship management, sales and marketing automation, business intelligence, and more.
Yes, it has a free version.
Verloop is an excellent option for businesses to create a support platform that lets their customers contact them directly and provides personalised, contextual customer service. We offer a free trial so you can try it out and see what Verloop can do for your business.
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