Smartloop Overview
Smartloop is a dedicated marketing messaging app, that enables interactive & engaging conversations with customers. How they fare from the rest is with their emotive approach towards customer service. For instance, they:
• Deploy individualised recognition based on customer interests, using AI
• This is then extended by using empathetic language-based responses to connect with customers by building rapport
• Using their efficient ‘Automated Tier 1’ (support) builder, users can build their very own customised framework & implement improvements with analytics. The simple interface will appeal even to the faint-hearted & draws customers with its inviting conversations
• Integrated customer need-based algorithmic assessment criteria to ensure quick referral to the appropriate party, saving everyone’s time
• Push notifications to remind & educate customers about their previous queries, enticing them to re-engage & visit
• Dependable security using a commercial based stack enables an infinite number of simultaneous customer requests without compromising data integrity
This is all overwhelmingly impressive, however, are there any omissions in Smartloop’s infrastructure. Well, sadly the answer is yes:
• Real users report that it doesn\’t appear to do justice to its marketing claims, as there was a minimal increase in web traffic to their sites
• Which consequently brings us onto it failing to appear financially worthwhile, for it doesn’t replenish its own cost by way of boosting revenue…
• …and yes, as you’ve probably already guessed: this isn’t the cheapest chatbot platform out there. Furthermore, apparently, neither is it the easiest to use.
Hence, we’re faced with an annoying all too common scenario where a product boasts its potential, however, fails to deliver. Don’t get me wrong: the salient features are worth considering but perhaps their implementation could be better. Only then will smartloop be able to live up to its own acclaimed accomplishments.
I am a digital marketer and SEO content writer at Cloudfindr.
Smartloop Features
- Chatbot
- Pre-Configured Bot
- Intent Recognition
- Code-free Development
- Live chat
- Reporting/Analytics
- For Developers
- Multi-Language
- Speech Recognition
Smartloop Plans & Pricing in 2024
Available on: Free- Starting Price: $10.00
- Pricing Module:
Starting From: $10.00 /month - Trial Days: 30 days
Alternatives of Smartloop
Smartloop Reviews
4/5
Overall ratingValue for money
4Features
4Ease of use
4Customer support
4Likelihood to Recommend
2022-07-11 05:05:47
Rating breakdown
Value for money
Features
Ease of use
Customer support
Likelihood to Recommend
Smartloop is a dedicated marketing messaging app
Smartloop is a dedicated marketing messaging app, that enables interactive & engaging conversations with customers.
Pro
I like the fact that it allows anyone to build a chat bot without having fore knowledge. You get to connect with users that log in to your website.
Cons
I feel like because it a chat bot sometimes the communication seems abit out of place. I think smart loop can engage with all it users to fill a survey to ask the likely question that they usually want a chatbot to be able to answer. This will really help.
Rating breakdown
Value for money
Features
Ease of use
Customer support
Likelihood to Recommend
Not Impressed with Smartloop
I was really excited to try out the Smartloop app, but it was a huge letdown. The interface was clunky and hard to navigate. There were also a lot of bugs that made it difficult to use. The features weren't as advanced as I was expecting, and the customer service was terrible. I wouldn't recommend this app to anyone.
Pro
Cons
Clunky interface, Lots of bugs, Not enough features, Poor customer service
Rating breakdown
Value for money
Features
Ease of use
Customer support
Likelihood to Recommend
Smartloop - A Smart Choice
Smartloop is an amazing tool that helps me stay organized and productive. It's easy to set up and use, and has lots of features that make it perfect for managing tasks and projects. I love that it automatically reminds me of upcoming deadlines and tasks, and I can easily keep track of what I need to do. The user interface is also very intuitive and easy to use. Smartloop is a great choice for anyone looking for an efficient way to manage their tasks and projects.
Pro
Easy to use, lots of features, intuitive user interface
Cons
None
Rating breakdown
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Features
Ease of use
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Likelihood to Recommend
Not worth the money
Smartloop's interface is clunky and slow.
Pro
None
Cons
Poor interface and sluggish performance.
Rating breakdown
Value for money
Features
Ease of use
Customer support
Likelihood to Recommend
Disappointing Experience
I was excited to try Smartloop but my experience was disappointing. It took me a long time to figure out how to use the features and the interface was not user-friendly. I also had trouble with the audio quality. I wouldn't recommend this product to anyone.
Pro
Cons
Difficult to use, Poor audio quality
Rating breakdown
Value for money
Features
Ease of use
Customer support
Likelihood to Recommend
Smartloop is Amazing
Smartloop is great for automating tasks. It's user-friendly!
Pro
Ease of use, Automation
Cons
None
Rating breakdown
Value for money
Features
Ease of use
Customer support
Likelihood to Recommend
Disappointing Smartloop Experience
Smartloop's customer service was unhelpful and slow. It was hard to get a response from them. I was disappointed.
Pro
None
Cons
Unhelpful customer service, slow response times
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Starting from $10.00Free:
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Starting from $50.00/monthFree:
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| User Reviews | 4 /5Overall ratingValue for money 4Features 4Ease of use 4Customer support 4Likelihood to Recommend 4 |
4 /5Overall ratingValue for money 4Features 4Ease of use 4Customer support 4Likelihood to Recommend 5 |
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| Key Feature | |||
| AI/Machine Learning |  |  | |
| API | | | |
| Appointment Scheduling | | | |
| Archiving & retention | | | |
| Audience Targeting | | | |
| Auto-Responders | | | |
| Automatic Greetings | | | |
| Chat Widget | | | |
| Chatbot | | | |
| Code-free Development | | | |
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