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Listen360 Overview

Listen360 is a comprehensive customer engagement platform that has an omnidirectional approach (as per their nomenclature). Boost reviews & recommendations with implementable feedback. Apply business intelligence obtained by insights to revolutionise the customer experience. Create bespoke personalised journeys to customise interest in your brand. Demonstrate empathy by impromptu & sharp responses to customer reviews or concerns. This helps to win a loyal consumer base with better engagement, conversion & retention rates.

Listen360 New Overview Video

Market your products & services in an active manner with prime examples of purchase stories, using verified reviews. Encourage voluminous positive reviews to support your campaigns & integrate via social media channels. Automate higher rankings with supplemental AdWord ratings to increase your CTRs. Create sustainable revenue streams & generate ROI with follow-up & gaugeable existing customer sentiment metrics. Monitor your progress with various visitor activity tracking to ensure profitability.

Listen360
Listen360

Unfortunately, a common complaint tends to be their disorganised dashboard cum interface. This protracts the process of accessing features or executing an actionable operation. Their functionality is further compounded by problems with report pulling which can also be perplexing. Apart from these similar themed ergonomic issues, Listen360 remains a versatile program to understand, connect with & satisfy your customers. Now you can focus on your business needs & growth.

Listen360 Features

  • AI/Machine Learning
  • Anonymous Feedback
  • Complaint Monitoring
  • Customer segmentation
  • Customizable Forms
  • Dashboard
  • Feedback Management
  • Mobile Survey
  • Multi-channel communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Negative Feedback Management
  • NPS of Customers
  • NPS of Employees

Listen360 Plans & Pricing in 2022

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