Infobip Overview
Infobip focuses on customer engagement by way of an omnichannel approach. Personalise your message to customers, whether on social media or chat-based platforms, such as WhatsApp, chatbots, emails, or SMSs. Secure your entire workflow with encryption & number masking. Authenticate your clients via conventional plus silent methods to verify their identities. Notify anyone in a timely manner with order alerts & payment confirmation. Personalise your correspondence with your customers with their preferred communication channel. This helps to engage all visitors & increases the likelihood of lead conversions.
Local & global demographic outreach caters to indigenous knowledge application & further ventures for a comprehensive outlook. Scalable & precise in situ protocol allows flexible plus adaptable trend management. Utilise the hybrid cloud model to ensure that resources are available in plentiful amounts. Their excellent customer experience backing will serve to assist with integrations, consulting, or effective messaging methods. Utilise their API for communication channel workflows & automate and personalise this as per detailed profiling.
Nonetheless, there are a few things that I should point out, beginning with limitations in data capture & export. Oh & the fact that there is only one verifiable user review at the time of writing this. Perhaps further consumer testing would help Infobip to develop further, indeed?
I am a digital marketer and SEO content writer at Cloudfindr.
Infobip Plans & Pricing in 2024
Available on: Free- Pricing Module:
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Infobip Reviews
4/5
Overall ratingValue for money
4Features
4Ease of use
4Customer support
4Likelihood to Recommend
Rating breakdown
Value for money
Features
Ease of use
Customer support
Likelihood to Recommend
Excellent Communication Platform
Infobip is an excellent communication platform for businesses of all sizes. It provides an easy-to-use interface that allows users to quickly and easily send messages to customers. The platform is highly customizable and offers a range of features such as automated campaigns, analytics, and real-time reporting. It also provides an API for integration with other applications. Infobip is a great choice for businesses looking for a reliable and efficient communication platform.
Pro
Easy-to-use interface, Highly customizable, Automated campaigns, Analytics, Real-time reporting, API for integration
Cons
None
Rating breakdown
Value for money
Features
Ease of use
Customer support
Likelihood to Recommend
Infobip - A Positive Review
I love using Infobip for my business communication needs! It's reliable, fast and secure. The customer service team is always available to help and the user interface is intuitive and easy to use. Highly recommend!
Pro
Reliable, Fast, Secure, Easy to use, Great customer service
Cons
None
Rating breakdown
Value for money
Features
Ease of use
Customer support
Likelihood to Recommend
Infobip is Great!
Infobip is a great platform for businesses. It offers a wide range of features, such as automated messaging, analytics and customer engagement. I especially like the user-friendly interface, which makes it easy to use. Highly recommended!
Pro
User-friendly interface, Wide range of features
Cons
None
Rating breakdown
Value for money
Features
Ease of use
Customer support
Likelihood to Recommend
Poor Service from Infobip
I recently signed up for Infobip's services and I have to say I'm very disappointed. The customer service is terrible, with long wait times and unhelpful staff. The features are limited and don't meet my needs. The interface is clunky and difficult to use. I'm disappointed with the overall experience and won't be using Infobip again.
Pro
None
Cons
Poor customer service, limited features, clunky interface
Rating breakdown
Value for money
Features
Ease of use
Customer support
Likelihood to Recommend
Not a great experience
I found Infobip's customer service to be unhelpful and slow. The features are not very user-friendly either.
Pro
Cons
Poor customer service, Unfriendly features
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