DashCX

DashCX Overview

DashCX is an advanced collection of free business messaging tools built to help businesses leverage the power of the WhatsApp Cloud API. This is a new communication system for WhatsApp.

Businesses can now
connect with 1000s of active leads at once,
empower their team to collaborate on chat and achieve more,
manage chats with your team,
setup delightful chat journies,
embed onto webpages and so much more.

DashCX\’s free set of tools is purpose built to harness the power of business messaging on whatsapp for businesses.

Imagine if every member in your team had the power to talk to 1000s of customers on whatsapp at once. That is DashCX, whatsapp on steroids for high-growth teams.

The free software supports the following functionalities:
1. One-click onboarding to WhatsApp Cloud API
2. Unlimited Contact Management
3. Unlimited Broadcast Messaging & Scheduler
4. WhatsApp Bot Builder
5. 10 Agents Live Chat – Web, iOS & Android
6. Website Widget Generator
7. WhatsApp QR Code Generator
8. WhatsApp Template Manager
9. Agent Performance Matrix
10. Admin Dashboard & Reporting

To start using DashCX, you will need to have:
1. A mobile number that can receive OTP and must not have WhatsApp setup
2. A Facebook account
3. Valid Business Verification documents

Use these tools for any business messaging purpose, not just Marketing. Here are a few use cases DashCX can be used for:

Small – Mid Sized Online Businesses
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Sales & Marketing
1. Handle all live chats on a single number with upto 10 sales agents
2. Schedule broadcast messages to active leads for nurturing
3. Schedule webinar reminders to improve attendance
4. Integrate within your website/lead forms for instant messaging delight
5. Monitor agent performance on chat and drive revenue

HR
1. Send one-to-one business messages to all employees at once
2. Setup a self-serve bot on WhatsApp easily for your team
3. Manage live employee queries on chat with your HR team
4. Maintain employee database in contacts

Operations
1. Send payment reminders on whatsapp in bulk
2. Schedule renewal reminders in bulk
3. Build a customer support self-serve bot easily
4. Maintain customer lists and send timely notifications
5. Handle customer queries on whatsapp with you team

Education Institutes
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1. Setup 10 admission counsellors on one number, monitor performance
2. Send an instant notification to new leads through integration
3. Schedule event updates, timelines, notification broadcast messages
4. Bring New Leads, Current Students, Alumni, Faculty, Parents all under 1 platform for easy chat management

NGOs
—–
1. Schedule and send broadcast messages to all donors / beneficiaries
2. Use Quick Replies and Bots to capture information from 1000s easily
3. Receive donations through whatsapp
4. Setup a dedicated helpline chat support for projects
5. Setup self-paced learning chat bots for specific projects

Retail Showroom Businesses
————————–
1. Setup in-store QR code for offline to online lead conversion
2. Take immediate feedback on services through whatsapp
3. Send invoices/payment receipts professionally on whatsapp
4. Setup a reliable support channel for your business
5. Monitor all whatsapp chats one a single number with upto 10 agents

The possible use cases are endless.

DashCX is a chat system, just like whatsapp but on steroids and powered by the Cloud API.

Start today to experience the power and future of business messaging.

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