CleverTap Overview
CleverTap aims to maintain customer retention, personalised experiences & engagement: all in one unified platform. The multichannel approach improves a customer’s lifetime value. Being small setup friendly yet scalable, CleverTap is for all settings. Apply reliable methods to ensure customer satisfaction as well as retention. Catering for a variety of domains, be it hospitality, media or eCommerce, they have it sorted. Event trigger solutions with AI-powered activity tracing & metric tracking augment the customer experience. Build micro-moments in blogs, funnel & convert leads to drive ROI. Create fresh revenue streams to channelise your profits.
Messaging apps, integrations, reporting data analytics & optimisation all combine to create a sustainable yet innovative platform to flourish your business. Optimised workflows & auto segmentation help to target specific customers based on their demographics, etc. Feedback reviews, personalisation & push notifications to involve customer input to value their presence.
Then again, CleverTap does work out to become expensive for smaller firms. Additionally, it suffers from glitchy statistical analysis, as is with the complex interface. Finally, it can be slow functionality-wise when used in conjunction with integrations. Hence, the operability of CleverTap does come into question. With this general-themed practical setback, it appears that there may be other choices out there that will fare better than this.
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CleverTap Features
- AB Testing
- Activity Dashboard
- Campaign Analytics
- Campaign management
- Campaign segmentation
- Churn Management
CleverTap Plans & Pricing in 2024
Available on: Free- Starting Price: $200/month
- Pricing Module:
Starting price: $200/month - Trial Days: 14 days
CleverTap Reviews
2/5
Overall ratingValue for money
2Features
2Ease of use
2Customer support
2Likelihood to Recommend
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Features
Ease of use
Customer support
Likelihood to Recommend
Disappointing Experience with CleverTap
I recently started using CleverTap and I must say I'm disappointed. The setup process was extremely complicated and time consuming. The user interface is outdated and difficult to navigate. The customer service team is unresponsive and unhelpful. The analytics feature is not very accurate and the reporting system is unreliable. Overall, I would not recommend CleverTap to anyone.
Pro
Cons
Complicated setup process, Outdated user interface, Unresponsive customer service, Unreliable analytics and reporting system
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A Clever and Innovative App
CleverTap is an innovative and user-friendly app that helps me keep track of my customers and their engagement with my business. I love that I can customize the notifications and messages that I send out to my customers. The analytics feature is also great for tracking customer behavior. It's a great tool for any business looking to increase customer engagement. Highly recommended!
Pro
User-friendly, customizable notifications, great analytics
Cons
None
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Not Impressed with CleverTap
I recently tried CleverTap and was not impressed. The user interface was clunky and unintuitive, making it difficult to find the features I needed. The customer service was also lacking, with long waiting times and unhelpful responses. The segmentation capabilities were also inadequate, with limited options for customization. I was disappointed with my experience and would not recommend CleverTap.
Pro
Cons
Clunky and unintuitive user interface, Poor customer service, Limited segmentation capabilities
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Ease of use
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Likelihood to Recommend
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Starting from $200/monthFree:
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