Writing for Cloudfindr since Jun 2024
Prem spent fifteen years in IT across UI and UX design, frontend engineering and project management, so he has specified, built and shipped the kind of tools he now reviews. He covers AI tooling, SaaS product management, sales intelligence and security software, concentrating on how competing products differ in day-to-day use rather than on feature lists.
Background
Reviews signed off by this editor follow our published methodology. How we review software →
Among the cheapest credible CRMs at $9/user — but the tier that price buys has been quietly hollowed out, and Freshworks publishes contradictory numbers for its own limits and add-ons.
Capable messaging and reviews platform sold on a 12-month contract you cannot exit, with usage allowances whose overage rates are not published anywhere. Price the exit before you price the product.
