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Excellent experience with this tool
What I liked: Intuitive interface, Automated features, Great customer analytics
What could improve: None so far
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Freshworks CRM is an AI-powered chatbot service that seeks to delight customers with its ingenuity. Put simply, it achieves this by utilizing an AI platform that assesses consumer intent & applies the following tactics: Harvesting growth engines to i…
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What I liked: Intuitive interface, Automated features, Great customer analytics
What could improve: None so far
What I liked: Easy to set up
What could improve: Difficult to customize
What could improve: Complicated interface, Unfriendly features, Poor customer support
What I liked: Lots of features
What could improve: Difficult to navigate
What could improve: Slow and clunky interface, Unhelpful customer support
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