MetroLink Data Connector for Power BI

Unify Communications Data for Power BI Insights

Fragmented unified communications (UC) data restrict your ability to gain actionable insights. MetroLink Dataconnector for Power BI breaks down data silos so you can access your analytics. Our seamless connector pulls together all your Microsoft Teams, contact center, PBX, and UC platform data so you can easily create your own custom dashboards and reports with Power BI.

Eliminate Analytics Blind Spots

Disjointed datasets hide the big picture. MetroLink collects data from multiple platforms, multiple modalities across your UC infrastructure. No out-of-the-box single-platform solutions can match it.

Augment Intelligence with AI

The unified data feeds an Azure Cognitive Services-enhanced analytics engine. Advanced AI parses amounts of data impossible to process manually, detecting crucial usage patterns, anomalies and opportunities. The engine’s ever-updating intelligence suggests data-backed improvements to optimize customer and employee interactions.

Interact Visually with Your Data

MetroLink’s standardized data integration layer lets you build interactive Power BI reports and dashboards tailored to your needs. Visualize trends in call volume, monitor peak periods, analyze conversion rates post-call, spotlight areas to eliminate inefficiencies and so much more. Uncovering data correlations and causations has never been more intuitive.

Accelerate Time-to-Value

Rapid deployment accelerates your analytics advantage. As a turnkey solution, MetroLink installs quickly with minimal IT involvement. Our experts handle data extraction, transformation and loading so you focus on applying insights. Low-code configuration puts control in your hands to shape the MetroLink-Power BI connector around your priorities.

Get More from AI with Unified Data

Fragmented communications data limits what AI-enhanced analytics can infer. By breaking down data silos, MetroLink amplifies what Power BI dashboards augmented by Azure Cognitive Services reveal about your customers, operations and market. Explore intelligent insights across data types previously analyzed in isolation, including call transcripts, audio, video and images. The unified view fuels AI breakthroughs to transform decision-making.

If you want to leverage Power BI for your multi-platform UC data, MetroLink makes it easy.