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Engagely.ai Overview

Engagely.ai upholds the principle of customer engagement via automated chatbot channels. Their unique offerings include:

• Multilingual platforms via various domains to maximise appeal across all demographics. Serve your customers in their local language both swiftly and accurately
• Machine learning-powered suggestions to up/cross-sell to both new & existing customers
• Field sales support to aid agents in delivering product promotion with AI-assisted information as well as process knowledge
• Automated employee services such as leave management, policies, transactions & logs to ensure a seamless experience.
• Transform usage with ‘probe & guide’, ‘role-based guidance’ & governance to augment all channels synergistically & carefully

Engagely.ai
Engagely.ai

I’m impressed with their package thus far, aren’t you too? Nonetheless, let’s look at the flip side of engagely.ai. Well, a lack of any online reviews for a start. I know, that was perhaps unexpected of me to say but think about it: with a potentially lower subscriber strength, we are oblivious to its flaws. After all, good old user testing yields feedback & further development. Engagely.ai is still in its infancy, just a year into the market. Ironically, on this anti-climax, that’s where I’ll also have to end there. Essentially, this is it then: here we have a theoretical product but it’s for you to use & decide how it really performs in real life! Let me know too…

Enagagely.ai addprocess
Enagagely.ai addprocess

Engagely.ai Features

  • Activity Dashboard
  • Alerts / Escalation
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Communication Management
  • Contextual Guidance
  • Customizable Branding
  • Email Management
  • Engagement Tracking
  • Feedback Management
  • Intent Recognition
  • Live chat
  • Multi-channel communication
  • Multi-Language

Engagely.ai Plans & Pricing in 2024

Available on: Free
  • Starting Price: $29

  • Pricing Module:
    Starting Price: $29

  • Trial Days: 14 days

Engagely.ai Reviews

3/5

Overall rating
Excellent
2
Very good
0
Average
2
Poor
0
Terrible
0

Value for money

3

Features

3

Ease of use

3

Customer support

3

Likelihood to Recommend

3/10

Rishi

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Not Impressed with Engagely.ai

Engagely.ai has been a huge disappointment for me. The user interface is not intuitive and the customer service is terrible. The features are limited and don't feel like they are up to date. I find the analytics to be confusing and the reporting not very helpful. I wouldn't recommend this to anyone. All in all, it's not worth the money. Rating: 3/5.

Pro

Cons


Gemma

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

5/10

Amazing AI-Powered Tool

Engagely.ai is awesome!

Pro

Easy to use, fast, and efficient.

Cons

None so far.


Trey

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

3/10

Not Impressed by Engagely.ai

Engagely.ai's customer service is slow and unhelpful. The AI features are unreliable and often inaccurate.

Pro

Cons

Slow customer service, Unreliable AI features


Jaden

Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

5/10

Engagely.ai - Excellent Tool

Engagely.ai is an excellent tool for automating customer engagement. It helps to streamline customer conversations and provides personalized experiences. The user-friendly interface makes it easy to use and navigate. I also like the fact that it integrates with other systems, such as Salesforce, to provide a comprehensive view of the customer. The customer support team is responsive and helpful. Pros: Automates customer engagement, user-friendly interface, integrates with other systems. Cons: None. Rating: 5/5. - Jaden

Pro

Automates customer engagement, user-friendly interface, integrates with other systems

Cons

None



Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

/10

Pro

Cons



Rating breakdown

Value for money

Features

Ease of use

Customer support

Likelihood to Recommend

/10

Pro

Cons

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Engagely.ai ChatBot
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Starting from $29

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Starting from $50.00/month

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User Reviews

3 /5

Overall rating
Excellent
2
Very good
0
Average
2
Poor
0
Terrible
0

Value for money

3

Features

3

Ease of use

3

Customer support

3

Likelihood to Recommend

3

4 /5

Overall rating
Excellent
3
Very good
0
Average
0
Poor
0
Terrible
0

Value for money

4

Features

4

Ease of use

4

Customer support

4

Likelihood to Recommend

5
Key Feature
AI/Machine Learningremovecheck
APIremovecheck
Activity Dashboardcheckremove
Alerts / Escalationcheckremove
Appointment Schedulingremovecheck
Archiving & retentionremovecheck
Audience Targetingremovecheck
Auto-Respondersremovecheck
Automatic Greetingsremovecheck
Chat Widgetremovecheck
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